This cable or accessory is not certified or not supported. What should I do if I receive this message?
- 13 Nov 20:45
- Tips For Home
China is steering! But not in this case, and that's why.
In the comments on our site readers are still asking questions related to the use of USB cables for the iPhone and iPad. Some complain that when charging or syncing from iTunes on the smartphone screen, a message appears that"The given cable or accessory is not supported or not certified."In this case, the device does not charge and not synchronized, restore or restore the gadget also does not work. Why "Apple" smartphones and tablets "do not like" some USB cables and what can you do about it?
For the first time such messages appeared in iOS 7 on iPhone 5 - "This accessory is probably not supported."On iOS 8 and later, the contents of the message have changed a little bit - "This cable or accessory is not certified, so the reliability of its work with this iPhone is not guaranteed."There are several reasons:
1. You use a non-genuine and unverified USB cable.
Lightning looks just outwardly, underneath its cover is a chip with 4 microchips. We do not fully know how they work and what's meant for, but it's definitely known that this controller:
So, the original Lightning cable is too expensive, for example, in the Russian App Store for it ask for 1590 rubles. And this is for 1 meter of wire and two connectors, one of which is the simplest( USB).
In order to protect the user's interests, the manufacturers of accessories and offered analogues. However, "cable cable hostility" and in pursuit of the least cost, some manufacturers( mostly Chinese) "forget" to add in the lightning connector the necessary microchips, so that they at least meet the license MFi. What is this license?
MFi ( abbreviated as " Made for iPhone /iPod/ iPad " - Made for the iPod /iPhone/ iPad) is an Apple licensing software for iPhone, iPod Touch and iPad compatible accessories manufacturers.
The "Made for iPod /iPhone/ iPad" label means that the cable or accessory has been specifically designed to connect to an iPod, iPhone or iPad and has been certified by the developer for compliance with Apple's performance standards. Source.
For certified cables and accessories, Apple is proud to receive the corresponding cash withdrawals from each unit, which means they are safe for your device( theoretically).
In addition to the price, the original Apple USB cables have serious problems with wear resistance: they quickly rub and break.
I also ceased to use the original Lightning cable from the iPhone 5s in favor of Black Juicies + with a lightning connector and I'm not sorry about it.
So, so that your iPhone, iPod Touch, and iPad are charged at permissible voltages and power levels, and synchronized without errors, use at least a certified Lightning cable. It is cheaper than the original one. But if you do not have that capability, there is a way to protect Apple and charge, synchronize, and restore iPhone with the cheapest cables.
"Cable Not Certified".What shall I do?
In some cases it is enough:
When the message "This cable or accessory is not certified. ..", click "Close" in the window of this message.
The message will again appear - press "Close" again.
Sometimes you need the following:
Turn off the device completely.
For jailbreaking devices in Cydia, locate and install "Support Unsupported Accessories 8" or "Unauthorized Lightning Cable Enabler".
Remember that the problem can not be solved in this way - this is only a temporary solution. Apple can always block the "burn" cable at the iOS level. In addition, you run the risk of a replacement for a food controller - the cost of the service starts at $ 80.
Therefore, we strongly recommend using either an original accessory or a certified one, for example, any owner of the iPhone 5 and later models can afford it.)
There are cases when the warning "This cable or accessory is not certified, so the reliability of its operation with this iPhone is not guaranteed" also appear when connecting the original cable, for example. ..
2. USB cable damaged
If you use an original cable, and the unlucky message still appears on the screen, your cable may be just damaged.
If there are no visible traces of damage, take a well-known( and, of course, original) cable for inspection and check the operation of your device with it. If it works - change the cable to a new one.
3. Closed connector on iPhone / iPod Touch / iPad
About this situation we already wrote in a separate material. The bottom line is that the connector on the iPhone or iPad( which is especially important for Lightning connectors) gets different rubbish and accumulates there for a long time. At some point, the garbage becomes so much that it violates the contact of the cable in the connector - and, accordingly, an appropriate warning appears. The solution is to gently clean the garbage from the connector. To do this, you can use a toothpick or cotton wool soaked with alcohol. I advise you to clear the Lightning socket on the muted iPhone.
Well, finally. Since 2008, I have always used the original cables to charge and synchronize my iPhone and iPad - it's safe and secure. But if one of them was damaged and out of order, I did not buy another original - expensive. Instead, I used certified, which I advise you. If this is not at hand, one or two times you can charge the device with the cheapest cable, but do not abuse it - the "unpower" can sneak imperceptibly.